Shipping policy

OPENRUNWAY Shipping Policy

At OPENRUNWAY, we are committed to providing you with a seamless shopping experience. Please review our shipping policy below to understand the timelines for your orders:

Pre-Order Shipping

• Processing Time: Pre-order items are made-to-order and typically take 9-10 weeks to process before shipment.
• Shipping Time: Once your pre-order has been processed, you will receive a confirmation email with tracking details.

Pre-Made Order Shipping

• Processing Time: Pre-made items are ready to ship and typically take 3-4 business days to process before shipment.
• Shipping Time: After processing, you will receive a confirmation email with tracking details.

General Information

• Shipping times may vary depending on your location and the shipping method chosen at checkout.
• Please note that processing times do not include weekends or holidays.
• If your order contains both pre-order and pre-made items, the entire order will be shipped together once the pre-order item is ready. For separate shipments, additional shipping charges may apply.

If you have any questions or concerns about your order, please contact our customer service team at openrunwayteam@gmail.com

Thank you for choosing OPENRUNWAY. We appreciate your support and patience!